How to Create a Contact and Reservation Request Form for a Restaurant with Elementor

A busy lunch service is in full swing when the phone rings with another reservation request. At the same time, someone fills out a contact form asking about catering, while another customer tries to book a table after closing hours. Without an organized system, it’s easy for inquiries to get lost and reservations to be missed.

That’s why every restaurant website should have both a restaurant contact form and a restaurant reservation request form. Together, they give customers a simple way to get in touch or request a table whenever it’s convenient, while helping your staff manage everything from one place.

If you’re using Elementor, creating these forms doesn’t require any coding. With MetForm, you can build professional-looking forms using a visual drag-and-drop editor, customize them to match your website, and publish them in just a few steps. This guide walks you through the complete process.

What You’ll Build

By the end of this tutorial, you’ll have two fully functional forms on your restaurant website:

• A Restaurant Contact Form for general inquiries.
• A Restaurant Reservation Request Form for online table booking requests.

The forms will collect essential customer information, notify your team about new submissions, and blend seamlessly with your Elementor website.

Why Every Restaurant Needs These Forms

Customers expect to interact with businesses online, and restaurants are no exception. While phone reservations are still common, they aren’t always convenient for either your staff or your guests. Someone browsing your menu late at night may decide to reserve a table immediately, while another customer might simply want to ask about catering, private events, or dietary accommodations.

Dedicated forms make these interactions much easier. Instead of relying on scattered phone calls or social media messages, every inquiry arrives in a structured format with all the details your team needs. This not only reduces manual work but also helps you respond faster and deliver a better customer experience.

Prerequisites

Before creating your forms, make sure your website has:

• WordPress installed
• Elementor activated
• A Form Builder plugin that supports Elementor
• A Contact or Reservations page where you’ll display the forms

Once these essentials are ready, you can start building your forms.

Step 1: Install Elementor Form Builder Plugin

To build the forms for restaurants, you need to have a form builder plugin installed and activated that supports the Elementor editor.

For this tutorial, we will use the MetForm, the most flexible drag-and-drop WordPress form builder to create contact forms, quizzes, and surveys with advanced features like multi-step forms, conditional logic, numeric calculations, and more.

To install Metform, navigate to Plugins → Add New Plugin, search for MetForm, then click Install followed by Activate. Once activated, MetForm adds a drag-and-drop form builder that integrates directly with Elementor, making it easy to create everything from simple contact forms to advanced WordPress reservation forms.

Since MetForm is built for Elementor, you’ll also need Elementor installed and activated if you don’t have it already.

From your WordPress dashboard, go to Plugins → Add New Plugin, search for Elementor Website Builder, then install and activate it. Elementor provides the visual editor you’ll use to design and customize both forms without touching code.

If Elementor is already installed, you can move on to the next step.

Step 2: Create the Restaurant Contact Form

The contact form is where customers can reach you with questions about your menu, opening hours, catering services, or private events.

This gives customers an easy way to ask questions, request catering information, or inquire about opening hours.

To create it:

1. Go to MetForm → Forms from WordPres dashboard.
2. Click Add New and from the pop-up, pick a pre-designed form or select Blank Template to start from scratch.
3. Give your form a name, such as Restaurant Contact Form.
4. Choose Edit with Elementor.

Inside the editor, start with the fields your visitors actually need. Add fields for the customer’s Name, Email Address, Phone Number, Subject, and Message. Each field serves a purpose. The email address allows you to reply, the phone number gives your staff an alternative way to reach the customer if necessary, and the subject helps categorize inquiries before they’re opened.

As you build the form, avoid asking for unnecessary information. A shorter form usually results in more submissions because visitors can complete it quickly.

Once the fields are in place, customize the layout, labels, button text, and spacing so the form matches the rest of your restaurant website. When everything looks good, save your changes.

Step 3: Create the Restaurant Reservation Request Form

Now it’s time to build the restaurant reservation form Elementor users will use to request a table.

Again, go to MetForm → Forms → Add New from the WordPress dashboard. Then search for the restaurant reservation form template. Once you find it, click on the import.

After creating a new form in MetForm, open it with Elementor. This form should collect all the information your staff needs to review a reservation request without requiring a follow-up call for basic details.

Add these fields to the restaurant reservation request form:

• Name: Collect the guest’s name so your staff can identify the reservation request.
• Email: Use this to send booking confirmations or follow-up messages.
• Phone Number: A phone number allows staff to clarify reservation details if necessary.
• Number of Guests: This helps your team prepare the appropriate seating arrangement.
• Reservation Date: Use a Date field so guests can select their preferred dining date.
• Reservation Time: Add a Time field to let customers choose their preferred reservation time.
• Special Requests: Include a multiline text field where guests can mention dietary requirements, accessibility needs, birthday celebrations, or seating preferences.

Finally, add a clear Submit Reservation Request button.

Remember that this is a reservation request, not an automatic booking. Display a short note below the button, such as:

“Your reservation will be confirmed after our staff reviews your request.”

This simple message helps set the right expectations and prevents misunderstandings.

Finish the form with a clear call-to-action button such as Submit Reservation Request.

One small detail can prevent a lot of confusion: add a short note below the button explaining that submitting the form doesn’t automatically confirm the reservation. Let visitors know your team will review the request and send a confirmation afterward.

Step 4: Configure Email Notifications

Building the form is only half the job. You also need to make sure submissions reach the right person.

Open the notification settings in MetForm and specify the email address where reservation requests and contact inquiries should be delivered. You can also customize the email subject line and sender information to make incoming messages easier to identify in your inbox.

If you’d like to improve the customer experience, enable an automatic confirmation email so visitors know their request has been received successfully.

Step 7: Add the Forms to an Elementor Page

Once your forms are complete, they’re ready to be published.

Edit your Contact or Reservation page with Elementor and drag the MetForm widget onto the page. From the widget settings, select the form you created, then position it wherever you’d like it to appear.

After checking the layout on desktop and mobile, publish or update the page.

Step 8: Test the Forms

Before announcing online reservations to your customers, take a few minutes to test everything yourself.

Submit both forms using sample information and verify that all fields work correctly, email notifications arrive in your inbox, and confirmation messages appear after submission. It’s also a good idea to test the forms on a mobile device since many customers will book directly from their phones.

A quick test today can save you from missing valuable reservations later.

Best Practices

A well-designed online restaurant booking form should make life easier for both your customers and your staff. Keep your forms concise by asking only for information you’ll actually use. Display your restaurant’s business hours near the reservation form and clearly mention that every reservation request must be confirmed by your team.

To keep your website secure, enable spam protection, and don’t forget to review your forms periodically. Small changes, such as updating your confirmation message or simplifying the layout, can improve completion rates over time.

Frequently Asked Questions

Conclusion

Adding a contact form and a reservation request form to your restaurant website is one of the simplest ways to improve customer communication. Instead of relying solely on phone calls, you can collect inquiries and booking requests around the clock while keeping everything organized in one place.

With Elementor and MetForm, you can create both forms visually, customize them to fit your brand, and publish them without coding. Whether you run a neighborhood café or a busy restaurant, these forms help streamline reservations and make it easier for customers to connect with your business.