How to Send Form Submission Confirmation Email in WordPress for a Better User Experience

Whenever someone submits a form, one question immediately comes to mind: Did it go through successfully? You can eliminate this confusion with a simple confirmation email that lets users know their submission has been received and no further action is needed on their end.

Setting up automated WordPress form email notifications not only reassures users but also saves you the hassle of manually checking and acknowledging every submission. This small step can significantly improve the user experience and strengthen trust in your website.

In this guide, you’ll learn how to set up automated submission confirmation emails in WordPress to improve communication, build user trust, and ensure every submission is acknowledged instantly.

Why Should You Set Up Automated Confirmation Emails in WordPress?

Sending a confirmation email on form submission is not just expressing a nice gesture. It serves several important purposes, including:

✅ Builds Trust

Users feel reassured when they receive instant confirmation that their message or data was received. It signals professionalism and care.

✅ Reduces Manual Follow-up

You save time by avoiding the need to manually respond to every form submission with a “Thank you” email.

✅ Prevents Spam and Errors

If someone made a typo or used the wrong email address, the bounce notification can help you identify and correct it.

✅ Increases Engagement

You can use confirmation emails to provide next steps, links to helpful resources, or even promotional offers, boosting engagement right from the start.

How to send form submission confirmation email in WordPress using MetForm

To get started with sending a confirmation email, you’ll need a WordPress form plugin. In this tutorial, we’ll use MetForm. 

But why MetForm?

1. MetForm works smoothly with Elementor. It allows you to create and customize your forms directly within the Elementor interface. 
2. Metform has 35+ prebuilt form templates such as registration, contact, surveys, feedback, etc.
3. This plugin not only allows you to create simple forms, but also excels in complex forms. You can create a multi-step form that prevents your customer from abandoning your form.
4. It supports 38 input fields, including text, email, password, checkboxes, and more. You show or hide the fields based on user input using conditional logic. 

These are only a few reasons why you should choose MetForm. You can click here to learn about the best features of MetForm.

Now, let me walk you through the process of form building and enabling the email notification.

Step 1: Create a WordPress form with a mandatory email field

To send an automated WordPress form email notification for user confirmation, you have to create a form with an email field and make the field mandatory to fill for the user.

With MetForm, you can easily create a WordPress form. Navigate to MetForm → Forms → Add New Form, where you can either create a form on your own from scratch or pick a pre-designed template.

Once the form is created, open the form inside Elementor editor and make the field mandatory. If your form doesn’t have email field already, drag and drop the Email widget into the form.

Then for the email field, open the settings and switch the toggle for Påkrævet option to YES. Also set a Warning message, that is display when a user leaves the field empty before submission.

Note that, the confirmation email is sent automatically to the email address that the user enters in the form. Instead of sending the email to a predefined recipient, the system captures the submitted email address in the form and delivers the confirmation message directly to that user.

So if the email field is not correctly mapped in the form, your WordPress form will fail to send the confirmation email.

To ensure this works properly, make sure the Email field uses mf-email as its name attribute. This allows the form to correctly identify and retrieve the user’s email address for sending the confirmation email.

Trin 2: Enable the email confirmation for WordPress forms

Once you are done with creating your form, move to setting up the confirmation email for customers. For that,

1. Gå til MetForm → Forms, and click on the Redigere option to open the Form Settings for that particular form.
2. Under the Confirmation tab, toggle the Confirmation email to user to YES.

The confirmation email is now enable for the particular form. Now you need to configure the confirmation email.

Step 3: Configure the confirmation email settings for WordPress form

Once enabled, configure the following settings for the confirmation email,

1. Email emne: Enter a subject line for the email. For example: “Thank you, we have received your application”.
2. E-mail fra: Enter the email address from which you want to send the email, usually [email protected], or [email protected].
3. Email svar til: Provide a email address where you want to receive the reply from the users.
4. Thank You message: Write the message here that confirms the user about their submission.
5. Want to send a copy of submitted form to user?: You can also send a copy their submitted form so the use can get further assured.

Klik til sidst på Gem ændringer button to finalize the configuration. Now you have automated the WordPress form email notification for user confirmation. The users will now get a confirmation email automatically on every submission.

Step 4: Design a customized WordPress form email notification for user confirmation

If you think the default emails are visually boring, you give it a customized look that matches your brand aesthetics.

Klik Edit With EmailKit to create a fully customized confirmation email. If the EmailKit plugin is already installed on your WordPress site, you’ll be redirected to the EmailKit editor, where you can personalize every aspect of the email, from layout and branding to colors, typography, and content.

Read this documentation to customi

For a complete walkthrough, read the documentation to customize form confirmation email for WordPress forms.

And that’s it! Pretty easy, right?

Learn how MetForm is ideal in other WordPress forms:

📌 How to Create a Popup Form in WordPress

📌 Sådan opretter du en supportbilletformular i WordPress (med skabeloner)

📌 How to Create a Loan Application Form in WordPress

Step 4: Test the Confirmation Email

You can place an order from your website to verify if the confirmation email is correctly generated, sent, and received after you complete an action. It ensures the email contains accurate information and functions as expected.

Ofte stillede spørgsmål

Q: Can I send different confirmation emails based on user input?

Definitely “YES.” MetForm allows conditional logic, so you can send different emails based on user responses.

Q: What if the email doesn’t send?

Check your SMTP settings. WordPress’s default mail function isn’t always reliable, so using an SMTP plugin is recommended.

Q: Can I attach files to confirmation emails?

As of now, MetForm supports basic confirmation emails. 

Q: Is MetForm free?

Yes, MetForm offers a free version with essential features, including confirmation emails. The Pro version unlocks more advanced functionalities.

Make a Choice

Setting up a confirmation email is the best and professional way of letting your customers know how thankful you are for their orders or sign-ups. With MetForm, setting it up is easy and intuitive even for beginners. 

So, are you ready to improve your user interactions? Start using MetForm today and make every submission count with a personalized confirmation email.